Verified support

Contact ColestZen

Contact details verified July 17, 2026

Email: [email protected]
Phone: (305) 457-6427
Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time; closed weekends.
Published response target: within 24 hours.

Product and ingredient questions

Ask brand support for the current Supplement Facts label, ingredient amounts, allergen details, directions and warnings. Do not email sensitive medical records. A qualified healthcare professional should answer personal medical or medication questions.

Order and payment questions

Have the purchaser name, order email and BuyGoods order number ready. BuyGoods processes payment, so billing questions may need to be handled through the contact information in the receipt.

Shipping and tracking

Use the verified support contacts above for an address correction, tracking question, delayed package or damaged delivery. Contact support as soon as possible if the address is wrong.

Returns and refunds

Request current return authorization and instructions before mailing a product. Review the ColestZen refund details, including the customer-paid return-shipping term and deadline ambiguity.

Website questions

For a question about content on colestrzen.com, use the same email and identify the page and statement involved. Do not send card details through email.